My Uploaded EPC Documents Keep Disappearing

If you are trying to upload your EPC documents and they just don't seem to want to stick, it is likely because you didn't click "Save changes" before exiting the upload screen.

Make sure to click the "Save changes" button at the bottom of the screen after the files uploaded. Even if the documents have uploaded, if you don't click "Save changes" before closing the window or navigating to a different page, your submissions will be lost.

If you are still having trouble with your EPC submission, please submit a support request by clicking the "Submit A Request" link at the top of this page, or by clicking here: Submit Request.


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